Sunday, February 12, 2012

My First Thought Ever on Service 2.0

This is where everything started; the whole thought on Service 2.0. I was working on a service design project in the hospitality field and was thinking if Web 2.0 concepts jumped to the offline service world, how would things look like? So I started by writing this post on "

Hospitality 2.0: Intro and Community Engagement In SD and Delivery"

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