A blog for Service 2.0 research project in Service Innovation & Design at Laurea University of Applied Sciences. I envision agile, wiki, open, remixible, crowd-sourced and long-tail future services.
Sunday, February 12, 2012
From Web 2.0 to Service 2.0
Service 2.0 could be looked at from 2 points of view, both points of view are considered. The first point of view is looking at service 2.0 as an inspiration from the Web 2.0 phenomena. The second point of view looks at service 2.0 as a development of earlier service thought; which could be referred to in this regard as service 1.0. This figure demonstrates the first point of view.